Privacy Policy

Tax Academy Australia respects your privacy. This policy explains how we collect, use, store and disclose personal information when you use this website, enrol in a course or contact us. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Information we collect

Depending on how you deal with us, we may collect:

• your name, email address, phone number and suburb or state
• account details, such as your username and password
• enrolment details, course progress, quiz and assessment results, and certificates issued
• information you include in enquiries and on-the-job training applications
• payment information, which is processed by our payment provider. We do not store full card details on this website.
• technical information such as your browser, device and pages visited

How we collect it

We collect personal information directly from you when you create an account, enrol, complete course activities, fill in a form or contact us. Some technical information is collected automatically through cookies and similar technologies.

How we use it

We use personal information to:

• provide courses, manage your account and track your progress
• assess quizzes and final assessments, and issue certificates
• assess applications for on-the-job training
• process payments
• respond to enquiries and send information about your course
• maintain and improve the website and our courses
• meet our legal obligations

Who we share it with

We may share personal information with service providers who help us run the website and our courses, such as hosting, payment, email and learning platform providers. We will only share it with other parties with your consent or where the law requires or permits it. We do not sell personal information.

Some service providers may store information outside Australia. Where this happens, we take reasonable steps to make sure the information is handled in line with the Australian Privacy Principles.

Cookies

This website uses cookies to keep you signed in, run the shopping cart and checkout, and understand how the site is used. You can control cookies through your browser settings, although some parts of the site may not work without them.

Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Access and correction

You can ask to access or correct the personal information we hold about you. You can update many of your details yourself in your student dashboard, or contact us.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.