This policy explains how refunds work for Tax Academy Australia courses.
Your rights under the Australian Consumer Law
Our courses come with guarantees that cannot be excluded under the Australian Consumer Law. If a course has a major problem, for example it is significantly different from its description or we cannot provide it, you are entitled to a refund or another remedy as set out in that law. Nothing in this policy limits those rights.
Requesting a refund
To request a refund, contact us with your name, the email address you enrolled with and the course name. Please tell us the reason for your request so we can look into it.
How refunds are paid
Approved refunds are paid back to the original payment method. When a refund is approved, access to the course is removed.
Questions
If you have a question about this policy, please contact us.